AV Events Supervisor

The  Audio/Visual Supervisor assists and supports the Manager of the Audio-Visual Department. They will lead the audio-visual team through daily tasks, read banquet event orders, and coordinate with various departments to meet their needs.    

 

Duties & Responsibilities:   

• Attend staffing, catering, and any scheduled pre-conference meetings as needed

• Organize and assign work to others, maintain BEO Log accuracy, and advise others of changes

• Use paperwork to guide daily activities and support guests

• Praise, discipline, and counsel staff as necessary to maintain positive morale

• Ensure compliance with safety standards
• Seek council from management when needed
• Maintain and clean all A/V equipment and supplies

• Address all guest concerns in a timely and professional manner

• Update paperwork after events to bill clients accurately and verify pricing exceptions and modifications

• Arrange shift scheduling if the manager is not available and confirm it before posting

 Qualifications:    

• Strong Technical Background - preferably in A/V events

• People Management experience- preferably in A/V events

• Customer service experience - preferably in hospitality or A/V events

• Attention to detail
• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching

• Can safely lift and/or move up to 25 pounds frequently and occasionally lift and/or move up to 50 pounds