Patrol- Winter- Volunteer

Volunteer

PART TIME HOURS:

• 3 shifts per week
• 16 SHIFTS DURING THE WINTER SEASON

WHAT WILL I BE DOING?

Reporting to the Supervisory team, Volunteer Patrollers are responsible for ensuring the safety of guests by monitoring trails and surrounding areas for hazards / surface conditions and managing them accordingly.  The Volunteer Patroller will take a proactive approach in customer service active part in skier/ boarder education in an effort to reduce ski / snowboard injuries.

• Monitor trail conditions and on-hill behaviors
• Meet the operating expectations as they relate to guest experience, safety and effectiveness
• Engaging guests in customer service, wayfinding, and general information about the resort as a whole
• Render first aid and help as required, completing associated documentation
• Perform incident investigations and ensure proper and complete documentation
• Ensure all aspects of an incident are handled with a high standard of care.

WHAT DO WE NEED FROM YOU?

• Must be 18 years of age
• Valid driver’s license
• Registered or hold current certification at a minimum level of First Responder or equivalent
• Strong Intermediate skier / snowboarder. (able to ski with confidence, all areas of the resort)
• Must possess excellent employee and public relations skills and be of a friendly and cooperative nature
• Must be able to reason and react with quick, thoughtful judgment while remaining calm under pressure
• Must be energetic, and dependable
• Must be able and willing to work in a physically demanding outdoor environment
• Knowledge of resort an asset
• Successful applicants will be required to complete a criminal background check. (vulnerable sector)

*This role is being posted to fill a vacant position