Ski & Snowboard Tune and Repair Supervisor

The Ski & Snowboard Tune and Repair Supervisor oversees the tune and repair team, ensuring efficient maintenance of the resort’s rental fleet and high-quality guest services. A key focus of the role is maximizing the capabilities of the world-class Wintersteiger Jupiter automated tuning machine to enhance efficiency, quality, and overall service delivery. 

Duties and Responsibilities: 

• Hire, train, and schedule tuners; manage all aspects of their work. 
• Order tools, parts, and supplies necessary to maintain the rental fleet and guest tunes. 
• Manage daily tune and repair services. 
• Satisfy all annual indemnification agreements, including hosting clinics for rental staff and administering binding testing for resort employees. 
• Maintain tuning machines and ski and snowboard rental fleet. 
• Identify future needs for the operation, including participating in machine acquisition. 
• Stay current with the industry tune and repair procedures and best practices. 
• Perform additional duties as assigned. 

Qualifications: 

• Previous supervisory, ski tuning, and experience using Wintersteiger tuning machines strongly preferred. 
• Excellent customer service, communication, and problem-solving skills. 
• Proficiency with Microsoft Office, RTP, and other related computer systems. 
• Strong attention to detail and ability to meet deadlines in a fast-paced environment. 
• Flexibility to work varying a schedule, including weekends, holidays, and early or late shifts. 
• Ability to engage in physical activities like standing for long periods, walking, bending or crouching, and utilizing hands for tasks that involve gripping, handling, and reaching. 
• Can regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. 
• Ability to work indoors and outdoors in varying weather conditions. 
• Valid U.S. driver’s license required.